Asurion customer service is a top priority for the company, which is why they have an extensive network of phone numbers, email addresses, and chat options to make it easy for you to get your questions answered. You can also check out their website for more information about the company and their services.
As a leading provider of technology protection services, asurion provides insurance and repair support for cell phones, tablets, computers, laptops, gaming systems and other consumer electronics. The company’s offerings are available through most major wireless carriers, retailers, and device manufacturers.
Founded in 1994, asurion is headquartered in Nashville, Tennessee. The company has over 200 million customers worldwide.
In our survey, customers who score asurion a 9 or 10 are considered Promoters. They are highly satisfied with their experience and are actively encouraging others to use the product or service. Customers who score a 7 or 8 are categorized as Passives and are largely neutral about their experience with the brand. Customers who score a 6 or lower are categorized as Detractors and are dissatisfied with the brand, sometimes even to the extent of actively recommending that others not use it.
Asurion’s NPS score is 14 points higher than the industry average. To view the full NPS data for asurion, sign up for a free account on Brand Profile PRO. asurion customer service